This Complaints & Content Removal Policy (the “Policy”) establishes the procedures for reporting, reviewing, and resolving complaints related to content on the LovesFeet platform (the “Platform”).
This Policy applies to:
This Policy supplements the Platform’s Terms & Conditions, Trust & Safety Policy, and other applicable legal documents.
The Platform permits the reporting of any content that may:
Users and third parties may submit complaints through:
All complaints are subject to internal review.
The review process may include:
The Platform reserves the right to request additional information where necessary.
The Platform acknowledges that all complaints will be:
Within a reasonable timeframe, and no later than five (5) business days from receipt, where reasonably practicable.
Following review, the Platform may take one or more of the following actions:
The Platform reserves the right to determine the appropriate action based on severity, risk, and applicable policies.
Users and affected parties may request a review of decisions made under this Policy.
Appeals may be submitted via:
The Platform will:
The outcome of an appeal will be communicated within a reasonable timeframe.
Any individual depicted in content may:
Where the Platform determines that:
The content will be removed.
In cases where disputes cannot be resolved through the Platform’s internal review process, the matter may be referred to an independent or neutral resolution mechanism, where required by applicable law.
The Platform prohibits:
Such behavior may result in enforcement actions.
The Platform may:
All data is handled in accordance with the Privacy Policy.
This Policy should be read together with:
The Platform may update this Policy at any time.
The most current version applies upon publication.
Complaints and requests may be submitted via: